Use of information collected from users:
The personal information provided by the users is retained only as long as required for setting purposes listed in the policy. The information is used and retained to the extent required for complying with the legal obligations, enforcing policies and resolving disputes. Users personal information may be used for following purposes:
Improving customer experience
With the information that you provide, we are able to respond to service requests and support the demands more efficiently.
With the help of your feedback, we can improve our products as well as services for providing enhanced experience.
Personalizing user experience
Cumulatively the information collected is also useful for understanding as how users tend to make use of products or services provided as a whole on our website.
The information that users provide at the time of placing an order is used for that particular service only. We do not share or sell this information to third parties except the extent required for providing the particular service.
Sending periodic emails
We may send user updates and information pertaining to your order using the email address that you provide. It also serves useful for responding to your questions, inquiries and other requests. In case user wants to unsubscribe from receiving any future emails anytime then we provide detailed instructions to unsubscribe at the bottom of email.
How we protect the information provided by our users?
We make use of reasonable precautions and appropriate methods of data storage, collection, processing practises and security actions for protecting against any type of unauthorized access, disclosure, alteration or destruction of your personal information and data stored on our website.
How we collect user information?
At Kenbee, a standard procedure is followed of using the log files. Whenever a visitor visits our site, these files log them. These log files collect the information such as browser type, internet protocol, internet service provider, addresses, time and date stamp, number of clicks etc. These have no connection with any personally identifiable information.
We collect your personal information including name, email address and address as a part of the process of selling and buying when something is purchased from our site.
For users who register on our website Kenbee, they provide personal information for making the profile. All the users are able to edit, check or delete the personal information they provide anytime.
Whenever you visit the login page on our website Kenbee, a cookie is set temporarily for checking is cookies are accepted by your browser. This cookie does not have any personal date and once you close the browser, the cookie is also discarded.
When you login to your profile, several cookies are set up for saving the login information and choices of screen display. The cookies of screen options remain for a year and those of login for two days. The login cookies are discarded as soon as you logout of your profile.
Changes to these policies
We at Kenbee reserve the sole right for modifying these policies at any time without any prior information. It is therefore recommended to frequently review these policies. Any clarifications or changes made to this document will come to effect immediately once they are posted on the website. We provide notification here when material changes are made to this policy so that you will be aware of the information used, collected and the situations under which it is used or disclosed.
You can register a request with us in case you want to correct, access, change or delete any personal information that we have or in case you just want to have additional information. You can email us at:---------------